Frequently Asked Questions

Everything you need to know about shopping with Mumu.

When will my order ship?

Standard orders are processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your Mumu goodies home.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I find my perfect size?

Each product page features a detailed size guide. Since many of our styles have a signature flowy fit, we recommend checking the specific measurements or reaching out to our stylists for advice.

Do you offer international shipping?

Yes, we ship to Mu-babes all over the world! Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

Can I change or cancel my order after it's placed?

We aim to process orders as quickly as possible, so we have a very limited window for changes. Please contact our customer care team immediately, and we will do our best to assist you.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible payment options through Afterpay and Klarna so you can shop now and pay later.